04 Aug

Managing Static and ESD in Call Centers

Managing Static and ESD in Call Centers

Thanks to movies and TV, no matter how old you are, you’ve probably seen the old switchboards – whether it’s on Agent Carter or reruns of the Andy Griffith Show – and computers  that barely fit inside a room – like in The Imitation Game or the TV show Manhattan.

Nowadays, of course, we carry the switchboard and the computer in a handy-dandy pocket device.

Likewise with emergency services. When we call 9-11, we expect a prompt response, and the person on the other end of the line assures us that police, fire, or ambulance are already in route as they continue to gather our information.

Computers help planes land, monitor traffic on the freeways, and even park your car for you.

But for all the advances in technology, there have been setbacks as well.

In the old days, phone and computer systems were built “solid-state.” Everything was confined within one unit and was protected from outside forces. Internally, they were defended from ElectroStatic Discharge (ESD) by microcircuit gate protectors.

Unfortunately, these gate protectors, while highly effective, tended to slow down the machines they were protecting – kind of like how some companies’ virus protection forces their machines to crawl.

As technology progressed, emergency services, military bases, and flight control centers started abandoning these more stringent preventative measures, in favor of speed.

The end result being, while these computers and call centers are protected in buildings made to withstand hurricanes, earthquakes and power outages, they can be disabled or even rendered completely useless by the tiniest static shock.

Which is why the proper ESD protection and protocols are so important in these mission critical locations.

Another factor to consider is that these facilities are typically open 24-hours a day and have hundreds of people pass through them on a regular basis. Some of them are trained and properly equipped with ESD shoes, heel grounders and even personal wrist straps, but certainly not all of them.

And when there’s a crisis and everyone needs to scramble to get the problem solved, the first thing to go is proper ESD procedures.

The answer is to make these facilities as static proof (or charge proof) as possible.

Like your skin (the largest organ in the human body), flooring is the largest and most vulnerable area for ESD buildup and discharge, if it’s not handled properly.

There are many options for ESD flooring, as we’ve discussed in prior posts, but in this instance, there are really only one option: carbon-fiber laced carpet.

The first thing you should know is that not all ESD carpet is created equal. Some companies promote and sell an ESD carpeting that is treated with a chemical to reduce static that disintegrates over time and must be reapplied.

Avoid these – you don’t want your static protection to be subject to a random timetable. Again, these facilities are always open. You’ll want to invest in a carpet whose static-prevention comes from the permanent physical composition of the materials.

For the same reason, you’ll want to invest in an ESD carpeting that is certified by ANSI/ESDA standards and reduces static regardless of the humidity levels or footwear worn by the personnel.

As an added bonus look for ESD carpet that is low maintenance, crush resistant, able to handle heavy foot traffic and comes with a lifetime warranty.

Contact us today for more information or to talk about your ESD flooring options.  We would love to be your full service, seamless ESD solution provider.

07 Jul

Is Bare Concrete Really the Best “Anti-Static” Flooring?

Is Concrete Really Anti-Static?

There used to be an old wives’ tale that standing on bare concrete for too long caused varicose and spider veins.  In the 60’s, that idea was largely supplanted by the hippie movement that believed standing shoeless on bare concrete allowed the body to become more grounded.

Unfortunately, it seems that the once-held hippie belief has permeated into the world of electrostatic discharge (ESD) prevention.  But nothing could be further from the truth. Because while bare, unsealed concrete floors that are allowed to ‘breathe’ have anti-static tendencies, they are definitely NOT grounded.

Nothing to Cling To

While the lower expense of a bare concrete floor makes it appear like a desirable remedy, there are several reasons it is not classified as a true ESD flooring solution.

First there’s that word – tendencies. Bare concrete floors tend to be anti-static, but they are not reliably so. That’s because anti-static characteristics are not inherent in concrete like they are in a carbon-filled material or a poured ESD epoxy.

To further complicate the issue, the measure of how anti-static concrete is, is dependent on many variables – the most significant of which is its permeability to moisture. If you’ve explored our website at all, that should immediately raise a red flag.  In an earlier post, we talked about why moisture is the #1 enemy to your ESD flooring.

A Shift in Standards

If that doesn’t scare you away, we discussed in this post about how anti-static is not an adequate measure for ESD flooring. To summarize, the term “anti-static” refers to a material that resists generating a charge. And bare, sealed concrete does do that – most of the time. But over the past 30 years or so, ANSI and the ESD Association made the effort to remove the term from their professional industry standards because it was so overused and misunderstood.

Those standards are discussed in this post.

And for good measure, we discuss in another post the dangers of cutting corners to save money when building your ESD Protection Area (EPA). Some up front expenses are definitely worth the long-term benefits.

Fully Charged

So, let’s assume that the concrete floor you’ve just installed is as anti-static as it can get. You can walk across it to any other part of the room and there will be no static buildup, aka triboelectric effect.

But what happens when the CEO comes down to inspect the area, and as he’s walked from his office to the EPA area, he’s built up a static charge. It’s on his body, on his clothes; we know that even the slightest movement in a conductive area builds a charge that can damage sensitive electronics.

When he hits that concrete floor, the charge doesn’t just disappear. It stays with him. Because while concrete has the tendency to avoid building up a static charge, it does nothing to dissipate an existing charge. And this is the biggest problem with the use of concrete as an ESD floor. It cannot act as a ground.

The CEO touches a circuit board, it gets the electrostatic discharge, ruining it – and he blames you. And then you have to install a true ESD floor anyways. Why not just do it right the first time?

We would love to be your full service, seamless ESD solution provider.  Contact us today for more information.

15 Jun

Conductive, Dissipative, or Anti-Static Flooring?

Conductive, Dissipative, or Anti-Static Flooring

You’re hard at work at your latest assignment. Your boss wants you to put together a complete plan for creating a large-scale electrostatic protection area (EPA) for a client who will be assembling various sensitive electronics and they want to avoid any risk of losing their investment due to electrostatic discharge (ESD).

You’ve selected the grounding cables, the workstations, the custom cut matting, containers and furniture, all designed to minimize or eliminate the slightest chance of ESD damage. But a curious thing happens when you research the proper flooring.

A simple Internet search for ESD flooring yields numerous options, more than you expect and you start to notice they all fall under 3 categories.  In an instant, you’re faced with a decision, just like the game show, “Let’s Make a Deal.”

Suddenly, Monty Hall (or Wayne Brady, the current host!) is staring at you, asking do you want to choose door number one, number two, or number three: conductive, dissipative, or anti-static? The clock is ticking… How do you decide?

Door #1

For starters, let’s eliminate one of your options. Much like the ‘ZONKS’ of the game show, ‘anti-static’ is a worthless term in your ESD vocabulary.  By strict definition, anti-static refers to a material that resists generating a charge.  At one time it did designate a level of resistance, but was so overused and misunderstood, the term was removed from the ANSI/ESD standards.

So likewise, eliminate the term ‘anti-static’ from your discussion.

Deciding between the other two doors requires a closer look at the specific needs of the area for which the flooring is intended.

We’ve talked in another article about Ohms (Ω) and how they are the unit of measurement for resistance to electrical current.

Door #2

Because of the size and scope of most areas where it is necessary, the most common form of ESD flooring is referred to as ‘Static Conductive.’ Conductive flooring is at the low end of the electrical resistance scale.

Conductive carpeting may even be laced with carbon lines or metallic yarn fibers to encourage the flow of electricity. Because of the low electrical resistance, electrons flow easily across and through the surface, and can be grounded safely and quickly. This carpeting or vinyl tile is laid down with a conductive adhesive and grounded through the use of conductive tape or copper strips that run to a common ground.

This type of flooring is also generally a little more cost-effective than a dissipative solution.

Door #3

On the higher end of the resistance scale falls ‘Static Dissipative’ flooring. The higher resistance of these materials keeps the electrical charge more under control as it slowly flows over the surface and into a ground. Dissipative flooring is much more common in shared office environments where everyday shoes are more common, as opposed to a location where every element, from furniture to footwear, is controlled.

In our example above, the client will be assembling sensitive electronics like circuit boards and such in a large-scale environment. In this instance, a vinyl tile, or a poured epoxy flooring with conductive properties would most likely be the best option.

In an office setting where a company has their own IT department that fixes and assembles computers within the same facility, a dissipative, static resilient tiled floor would be a better fit.

But the fact is, these are very simplified examples of the myriad of variables that you can encounter when selecting the proper ESD controlled flooring. Your best option is to talk to an expert.

We’d love to be the experts you can count on for your full service, seamless ESD solutions. For more information or advice on your specific ESD flooring needs – or any other ESD questions, contact us today.

27 Apr

Why Moisture is the #1 Enemy to Your ESD Flooring

#1 Enemy of ESD Flooring

It’s hard to walk down a sidewalk these days without seeing a crack in the pavement. Some of these have obvious reasons, like strong tree roots pushing them up, while others seem to appear out of nowhere.

When concrete is initially poured on a flat surface, to create a floor or sidewalk, it is left for a day or more, depending on the location, to cure. Curing is the process by which the concrete is protected from evaporation until it hardens.

The wetter and cooler concrete is while it’s curing, the stronger and less permeable it is.

I know what you’re thinking… Wait. Why does this matter to ESD flooring? The short answer is more than you know.

A Concrete Problem

Because of the unique nature of the concrete curing, moisture is captured within the concrete. Again, this helps the concrete stay stronger and last longer. But it has an unfortunate side effect.

You see, concrete cracks when the moisture inside it evaporates faster than it can draw replacement moisture from the ground under it.

You may have noticed that a bare concrete floor is unusually cooler than its surroundings.  There’s even the old wives tale about walking on bare concrete causing arthritis flare-ups.

But concrete doesn’t just capture moisture during curing. After hardening, it also transmits the moisture and the temperature of the ground below it.

All of this leads to the number one reason electrostatic discharge (ESD) preventative flooring fails: moisture permeation.

Flooring Failure

When too much moisture moves through the concrete, it results in a high alkalinity in the concrete.  The higher pH levels react to the bonding agent, causing the adhesive in many instances to fail. And if that failure isn’t discovered, could even lead to mold between the concrete and the flooring.

A properly constructed system built recently should include a vapor barrier – a plastic shield that lessens the moisture transference of the concrete flooring. But older buildings may not include this and preventative measures should be taken.

The best and most economical solution is to install resilient flooring to the concrete base before laying down the adhesive backed ESD flooring. Resilient flooring is an organic floor surfacing material in sheet or tile form: rubbervinyl, cork, or linoleum are all viable options.

You can also apply a resin-based moisture barrier coating before laying down your ESD flooring tiles.

A more efficient method is to simply pour a static conductive water-based epoxy floor covering. This eliminates the need for an additional layer of ESD flooring as the epoxy itself provides the protection.

What you can’t do is nothing. Moisture-related floor covering failures are responsible for over $1 billion annually in damages.

Contact us today for more information; we would love to be your full service, seamless ESD solution provider.

05 Dec

The difference between anti-static and static dissipative floors

Q: What is the difference between anti-static and static dissipative floors? Which floor will be better to use if I’m going to have an electronic assembly line?

A: Anti-static is not the proper term to use for ESD flooring.

Anti-Static refers to the ability to suppress charge generation or the prevention of static build up. Anti-static materials will not safely attract or decay a static charge before it randomly discharges. Anti-static material is usually indicated by an electrical resistance range, measured in ohms, of a minimum of 1E10, (10 giga ohms), to a maximum of 1E12, (1 trillion ohms).

ESD flooring systems are referred to as static conductive (more conductive) or static dissipative (not as conductive, but will dissipate charges in an orderly fashion).

Static dissipative floors: 1E06 Ω or 1 Meg Ω to 1E09 Ω. I would consider SD material to be the minimum requirement per ANSI/ESD S7.1-2005 via ANSI/ESD S20.20-2007. If you choose this flooring system, the RTG readings may be at the low end of the scale and be in the E06 to E07 range or it may be at the high end and be in the E08 range. You want to keep you flooring system clean and always below a gig ohm.

Static conductive floors: 2.5E04 Ω to 1E06 Ω. These floors are the superior choice for an assembly environment and offer the lowest charge generation and quickest charge dissipation. These floors require proper cleaning and maintenance, but will likely exceed the requirements for 20.20 throughout its lifetime.

I’d recommend a static conductive flooring system for your application. You are dealing with ESD sensitive components, raw boards, and/or sub-assemblies that have a low threshold voltage tolerance. With a static conductive flooring system and proper ESD footwear, you will have an optimal ESDS area.

05 Dec

Assuring the flooring is anti-static.

Q: We always face a problem of selling your anti-static/dissipative vinyl floors to our clients. What is the solution for client satisfaction if they want to make sure the vinyl floor is anti-static or not and if the vinyl floor works as a dissipate of current.

A: The ESD vinyl flooring that we sell, service, and install is typically manufactured from a permanently conductive, non-humidity dependant blend of conductive additives interspersed with a pure virgin solid vinyl.

Our tile is specified as static conductive (2.5E04 Ω to 1E06 Ω) or static dissipative (1E06 Ω to 1E09 Ω). The term antistatic typically refers to a range of resistance outside of industry accepted standards for ESD flooring. There are some commercial and residential applications where antistatic flooring is acceptable but would be outside of the range of Static Conductive or Static Dissipative. Antistatic often refers to products used in packaging or where materials that resist tribocharge but aren’t necessarily conductive enough to bleed off charges to ground in a timely fashion.

Attachment of a typical GZ flooring system to an existing substrate is typically accomplished via GZ-C2000-4R releasable liquid conductive fiber-loaded adhesive. There are a variety of adhesives for various types of application. Grounding of an ESD flooring system is comprised of appropriately placed copper grounding tape running beneath flooring overlayment adhesive and attached to primary electrical building grounds located throughout the facility, as well as installation of GZ- ground plates. The primary electrical building grounds serve as the Common Point Ground or are bonded to the CPG for the ESD flooring (ESD technical element) and comply with ANSI/ESD S6.1-2005 as per ANSI/ESD S20.20-1999.