04 Aug

Managing Static and ESD in Call Centers

Managing Static and ESD in Call Centers

Thanks to movies and TV, no matter how old you are, you’ve probably seen the old switchboards – whether it’s on Agent Carter or reruns of the Andy Griffith Show – and computers  that barely fit inside a room – like in The Imitation Game or the TV show Manhattan.

Nowadays, of course, we carry the switchboard and the computer in a handy-dandy pocket device.

Likewise with emergency services. When we call 9-11, we expect a prompt response, and the person on the other end of the line assures us that police, fire, or ambulance are already in route as they continue to gather our information.

Computers help planes land, monitor traffic on the freeways, and even park your car for you.

But for all the advances in technology, there have been setbacks as well.

In the old days, phone and computer systems were built “solid-state.” Everything was confined within one unit and was protected from outside forces. Internally, they were defended from ElectroStatic Discharge (ESD) by microcircuit gate protectors.

Unfortunately, these gate protectors, while highly effective, tended to slow down the machines they were protecting – kind of like how some companies’ virus protection forces their machines to crawl.

As technology progressed, emergency services, military bases, and flight control centers started abandoning these more stringent preventative measures, in favor of speed.

The end result being, while these computers and call centers are protected in buildings made to withstand hurricanes, earthquakes and power outages, they can be disabled or even rendered completely useless by the tiniest static shock.

Which is why the proper ESD protection and protocols are so important in these mission critical locations.

Another factor to consider is that these facilities are typically open 24-hours a day and have hundreds of people pass through them on a regular basis. Some of them are trained and properly equipped with ESD shoes, heel grounders and even personal wrist straps, but certainly not all of them.

And when there’s a crisis and everyone needs to scramble to get the problem solved, the first thing to go is proper ESD procedures.

The answer is to make these facilities as static proof (or charge proof) as possible.

Like your skin (the largest organ in the human body), flooring is the largest and most vulnerable area for ESD buildup and discharge, if it’s not handled properly.

There are many options for ESD flooring, as we’ve discussed in prior posts, but in this instance, there are really only one option: carbon-fiber laced carpet.

The first thing you should know is that not all ESD carpet is created equal. Some companies promote and sell an ESD carpeting that is treated with a chemical to reduce static that disintegrates over time and must be reapplied.

Avoid these – you don’t want your static protection to be subject to a random timetable. Again, these facilities are always open. You’ll want to invest in a carpet whose static-prevention comes from the permanent physical composition of the materials.

For the same reason, you’ll want to invest in an ESD carpeting that is certified by ANSI/ESDA standards and reduces static regardless of the humidity levels or footwear worn by the personnel.

As an added bonus look for ESD carpet that is low maintenance, crush resistant, able to handle heavy foot traffic and comes with a lifetime warranty.

Contact us today for more information or to talk about your ESD flooring options.  We would love to be your full service, seamless ESD solution provider.

21 Jul

Can New Flooring Be Installed Over Old?

Can New Flooring be installed over Old Flooring?

Whether your company has just invested in a new to them facility or is upgrading their current locations due to time or elevated ANSI/ESD standards, one of the largest expenses they will face is replacing the existing flooring.

Based on the existing installation, this can be a very time consuming task – days to strip off the old flooring, etch or acid burn off any leftover adhesive residue.  Plus the very real possibility of damaging the concrete itself or a pre-existing moisture barrier.

Which leads to a popular question from facility and production managers – can new ESD flooring be installed over existing flooring?

And depending on who you talk to, the answer is: Yes. No. And, of course, Maybe.

Yes.

If an existing floor is well-bonded, ANSI/ESD 20.20 compliant and in reasonably good condition, theoretically, the answer is yes.

Certain flooring options pose a lower risk and are considerably easier to install over an older floor. Vinyl, for example, generally can be installed over top existing vinyl. Generally.

Problems arise when the old floor has become hard and stiff.  It may be harder to install over it, and if the initial bond doesn’t take, vinyl is unforgiving and may delaminate – requiring a complete stripping and reinstallation that is likely to cost more than the initial money saved, not to mention the time lost during the removal and reinstallation.

An additional choice to consider is installing carpet tiles over old vinyl. Carpet has become a popular choice to install over existing floors because the irregularities of the surface below the carpeting are virtually hidden behind its barely reflective surface.

Another option is Zero Stat Crete – a state of the art water-based epoxy coating – which can, after proper testing, be applied over an area that has had the previous vinyl or carpeting tile removed – often without needing to strip off any leftover adhesive.

No.

Some experts caution that you should NEVER install a new floor covering over an old one. Along with the warnings above, the old flooring might hide structural defects, might not be properly bonded or might result in a plasticizer contamination of the new flooring, which could radically affect the quality and effectiveness of its ESD prevention.

Also, by not removing the old flooring, moisture concerns that need to be addressed may not be discovered.

Additionally, depending on the age of the old flooring, it might have been made with asbestos, a manufacturing material that causes severe respiratory problems and may lead to death.

Maybe.

Experts say that almost any floor can be installed over an old floor as long as the old floor is in good condition and well-bonded to the sub floor. BUT…

There are just too many variables to accurately consider or discuss every flooring replacement or recovering option in a single posting.

Even if your scenario is similar one of the ones we’ve elucidated above, there may be additional factors in your specific facility that are not taken into account in our hypothetical illustrations.

Which is why we always recommend speaking to a qualified flooring professional before making any final decisions. There is not usually a financial cost associated with their consultation and/or site visit, but the preventative savings far outweigh any nominal up front cost.

For a free consultation – or any other questions you may have, please contact us.  We would love to be your full service, seamless ESD solution provider!

15 Jun

Conductive, Dissipative, or Anti-Static Flooring?

Conductive, Dissipative, or Anti-Static Flooring

You’re hard at work at your latest assignment. Your boss wants you to put together a complete plan for creating a large-scale electrostatic protection area (EPA) for a client who will be assembling various sensitive electronics and they want to avoid any risk of losing their investment due to electrostatic discharge (ESD).

You’ve selected the grounding cables, the workstations, the custom cut matting, containers and furniture, all designed to minimize or eliminate the slightest chance of ESD damage. But a curious thing happens when you research the proper flooring.

A simple Internet search for ESD flooring yields numerous options, more than you expect and you start to notice they all fall under 3 categories.  In an instant, you’re faced with a decision, just like the game show, “Let’s Make a Deal.”

Suddenly, Monty Hall (or Wayne Brady, the current host!) is staring at you, asking do you want to choose door number one, number two, or number three: conductive, dissipative, or anti-static? The clock is ticking… How do you decide?

Door #1

For starters, let’s eliminate one of your options. Much like the ‘ZONKS’ of the game show, ‘anti-static’ is a worthless term in your ESD vocabulary.  By strict definition, anti-static refers to a material that resists generating a charge.  At one time it did designate a level of resistance, but was so overused and misunderstood, the term was removed from the ANSI/ESD standards.

So likewise, eliminate the term ‘anti-static’ from your discussion.

Deciding between the other two doors requires a closer look at the specific needs of the area for which the flooring is intended.

We’ve talked in another article about Ohms (Ω) and how they are the unit of measurement for resistance to electrical current.

Door #2

Because of the size and scope of most areas where it is necessary, the most common form of ESD flooring is referred to as ‘Static Conductive.’ Conductive flooring is at the low end of the electrical resistance scale.

Conductive carpeting may even be laced with carbon lines or metallic yarn fibers to encourage the flow of electricity. Because of the low electrical resistance, electrons flow easily across and through the surface, and can be grounded safely and quickly. This carpeting or vinyl tile is laid down with a conductive adhesive and grounded through the use of conductive tape or copper strips that run to a common ground.

This type of flooring is also generally a little more cost-effective than a dissipative solution.

Door #3

On the higher end of the resistance scale falls ‘Static Dissipative’ flooring. The higher resistance of these materials keeps the electrical charge more under control as it slowly flows over the surface and into a ground. Dissipative flooring is much more common in shared office environments where everyday shoes are more common, as opposed to a location where every element, from furniture to footwear, is controlled.

In our example above, the client will be assembling sensitive electronics like circuit boards and such in a large-scale environment. In this instance, a vinyl tile, or a poured epoxy flooring with conductive properties would most likely be the best option.

In an office setting where a company has their own IT department that fixes and assembles computers within the same facility, a dissipative, static resilient tiled floor would be a better fit.

But the fact is, these are very simplified examples of the myriad of variables that you can encounter when selecting the proper ESD controlled flooring. Your best option is to talk to an expert.

We’d love to be the experts you can count on for your full service, seamless ESD solutions. For more information or advice on your specific ESD flooring needs – or any other ESD questions, contact us today.

27 Apr

Why Moisture is the #1 Enemy to Your ESD Flooring

#1 Enemy of ESD Flooring

It’s hard to walk down a sidewalk these days without seeing a crack in the pavement. Some of these have obvious reasons, like strong tree roots pushing them up, while others seem to appear out of nowhere.

When concrete is initially poured on a flat surface, to create a floor or sidewalk, it is left for a day or more, depending on the location, to cure. Curing is the process by which the concrete is protected from evaporation until it hardens.

The wetter and cooler concrete is while it’s curing, the stronger and less permeable it is.

I know what you’re thinking… Wait. Why does this matter to ESD flooring? The short answer is more than you know.

A Concrete Problem

Because of the unique nature of the concrete curing, moisture is captured within the concrete. Again, this helps the concrete stay stronger and last longer. But it has an unfortunate side effect.

You see, concrete cracks when the moisture inside it evaporates faster than it can draw replacement moisture from the ground under it.

You may have noticed that a bare concrete floor is unusually cooler than its surroundings.  There’s even the old wives tale about walking on bare concrete causing arthritis flare-ups.

But concrete doesn’t just capture moisture during curing. After hardening, it also transmits the moisture and the temperature of the ground below it.

All of this leads to the number one reason electrostatic discharge (ESD) preventative flooring fails: moisture permeation.

Flooring Failure

When too much moisture moves through the concrete, it results in a high alkalinity in the concrete.  The higher pH levels react to the bonding agent, causing the adhesive in many instances to fail. And if that failure isn’t discovered, could even lead to mold between the concrete and the flooring.

A properly constructed system built recently should include a vapor barrier – a plastic shield that lessens the moisture transference of the concrete flooring. But older buildings may not include this and preventative measures should be taken.

The best and most economical solution is to install resilient flooring to the concrete base before laying down the adhesive backed ESD flooring. Resilient flooring is an organic floor surfacing material in sheet or tile form: rubbervinyl, cork, or linoleum are all viable options.

You can also apply a resin-based moisture barrier coating before laying down your ESD flooring tiles.

A more efficient method is to simply pour a static conductive water-based epoxy floor covering. This eliminates the need for an additional layer of ESD flooring as the epoxy itself provides the protection.

What you can’t do is nothing. Moisture-related floor covering failures are responsible for over $1 billion annually in damages.

Contact us today for more information; we would love to be your full service, seamless ESD solution provider.

25 Feb

Building an Electrostatic Protected Area (EPA)

How to Build an Electrostatic Protected Area

Almost everyone’s familiar with the image of a white “cleanroom” or “bunny suit.” They show up in just about every depiction of people working in computer facilities in popular entertainment, and it’s a highly sought after specialty ‘armor’ in the video game Fallout 4.

What most people may not know is that the suits are designed not to protect the person inside, but the delicate circuitry they’re working on.  But not everyone who works with small, sensitive electronics needs to spend money for a full-on, disposable suit.

If you work with a lot of small electronics, a more affordable solution is to put together an electrostatic protected area (or EPA).  This doesn’t have to take up a lot of space and can actually be quite portable.  It just needs to be done properly.

Let’s start with the basics and work our way up to the safest and most expensive options.

Simple EPA

At a bare minimum, all personnel working within an EPA should have a personal grounding wrist strap.  These make sure any excess energy is grounded – forced away – from the electronic devices and circuit boards being handled.

Connected to that grounding strap is a dissipative mat. Dissipative means quite simply to disperse or disappear.  A properly designed and implemented dissipative mat does for the surface what the grounding wrist strap does for the person – protects sensitive electronics from electrical discharges.

Mats can be purchased pre-cut or in rolls, depending on what your needs are.

Attached to both of these is a common point cord, also referred to as a grounding cord.  These cords are fully insulated and take any electrostatic charges away from the person and the ESD mat to be grounded safely.

Often these simple options are packaged together as a field service or workstation kit that can be purchased as one unit to avoid forgetting any key elements.

Now that we’ve established the minimum requirements for an EPA, let’s look at additional options that can be easily implemented within your system to further insure the safety of the components and reduce the risk and excess cost of replacement.

From the Ground Up

For more permanent EPA installations, there are a variety of flooring options that can be integrated.  Everything from conductive and dissipative vinyl tiles to anti-static carpeting that can be utilized in the work area or just in the area surrounding your EPA system.  You can even add flooring with a high-end moisture barrier as well as anti-static protection.

Sole Protection

One of the most obvious ways we build up a potentially dangerous electrostatic discharge is just by walking.  Static charges build up naturally.  While a personal grounding wrist strap will help dissipate the charge, there are additional options for your feet.

Shoe covers with conductive strips are a quick, low cost addition to an existing EPA system and great for alleviating the risk of allowing visitors into the EPA area.

For employees whose duties mean they spend substantial time in the EPA area, you can add foot and heel grounders, toe grounders and sole grounders.

For even more protection, grounders can be upgraded to ESD shoes.  These come in a variety of styles for your business setting – even weatherproof boots and hiking models.

Additional Considerations

Adding isolation protocols and ESD protective containers can also complement your EPA system and reduce the chance of any accidental charges building up or discharging into your electronic components.

Of course grounding should be a consideration with any additions to your EPA system.  Whether it’s flooring or matting, grounding cords with a built in resistor add that much more protection to your area.  And the more working parts you have, the more grounding capability you require.

There are simple options to increase the grounding ability of any size EPA system, as well as monitors that can be added to the system – at the personal or system-wide level.

And if you really feel the need to cover yourself top to bottom, there are more workable clothing options as well.

Contact us today for more information; we would love to be your full service, seamless ESD solution provider.

05 Dec

Ground Rod-to-earth resistance

Q: What should be the required Ground Rod-to-earth resistance? is it less than 2ohms or less than 25ohms?

A: I am going to consult my document on Grounding-For the Protection of Electrostatics Discharge Susceptible Items (ANSI/ESD S6.1-2005), an ESD Association standard.  I am assuming that your inquiry is to provide the bonding and grounding for the prevention of ESD in an EPA (ESD Protected Area).

From the Main(s) service equipment or AC Mains, you have the Hot or Black conductor (Let’s assume AC Single Phase 120v) from the Circuit breaker panel, then you have the Neutral or white conductor coming from the Neutral bus, then you have the Equipment grounding conductor or green conductor.  The black or Hot conductor comes from a circuit breaker and goes to an AC outlet receptacle.  The white or Neutral conductor comes from a neutral bus which is bonded to an earth grounding electrode and goes to an AC outlet receptacle.  The green conductor or equipment grounding conductor comes from a ground bus and is bonded to the metal chassis or conduit.  The ground bus is then bonded to the Neutral bus.  The common point ground or bus bar is connected or bonded to this ground connection, as is various other ESD technical elements (the grounding conductors or wires from wrist straps, worksurfaces, flooring or floor mats, tools, fixtures, storage units, carts, chairs, garments, etc). 

The impedance of the equipment grounding conductor or receptacle ground to the common point ground or ESD technical element shall not be greater than 1 ohm (Ω).  I see no mention of 2 ohms (Ω) in this document, although it is noted that the ground resistance values objectives vary from industry to industry.  The telecommunications industry has often used 5 ohms or less as their value for grounding and bonding.  The goal in grounding resistance values is to achieve the lowest ground resistance value possible.  The National Electrical Code defines a ground as: “a conductive connection, whether intentional or accidental between an electrical circuit or equipment and the earth, or to some conducting body that serves in place of the earth.”  The purpose of a ground besides the protection of people and equipment is to provide a safe path for the dissipation of Fault Currents, Lightning Strikes, Static Discharges, EMI and RFI signals and Interference.

The reference to 25 ohms refers to facilities with AC Equipment Ground and Auxiliary Ground (A separate supplemental grounding conductor for use other than general equipment grounding) per ANSI/ESD S6.1-2005 6.3.2.  The auxiliary ground shall be bonded to the AC equipment ground when possible.  The AC equipment and the ESD technical elements might be at different potentials.  The auxiliary ground needs to be bonded to the equipment ground to ensure that there is no difference in electrical potential between the two systems.

01 Dec

Flooring system suitable for use in a pharmaceutical manufacturing space

Q: I am looking for a flooring system suitable for use in a pharmaceutical manufacturing space where Class I-B flammable liquids and vapors are routinely present. Is conductive epoxy the best choice? Is an integral copper grounding grid needed?

A: Yes, Conductive is the correct choice for this type of environment. I’d recommend glancing through our flooring selection chart as a starting point:

Ground Zero Flooring Comparison Chart (PDF)

I’d start with an ESD Conductive floor, whether it be a, Vinyl Tile, Vinyl Sheet, or Epoxy. If you go with vinyl tile or sheet, it needs to have welded seams so it can be chemically sound and completely resistant to spill, etc.

Vinyl Sheet is the most economical option. Vinyl Tile has the highest rated loading at 2500 psi, while Epoxy is most durable. They all have good chemical resistance and excellent permanent ESD performance.

All of our flooring installations incorporate the copper grounding grid tape, this is important to assure a permanent and mechanical path to A/C electrical or structural ground.

Below are some of our examples currently being used in your industry:

ESD Vinyl Tile (Weldable)
ESD Vinyl Sheet (Weldable)
ESD Epoxy